GROSSMEISTER UltraLux Carbon – Premium Carbon, Glass & Metal Backgammon Set, art. 555013

We are always in touch, 
if you want to specify something additionally:

+38 (073) 723 44 55 - Oksana

Write to us in messenger and we will send you a detailed video review of this product

📍 Stryy, Lviv region, 2, Zankovetska St. (second floor)

Payment Options:

Online payment by bank card (monobank)

1. Choose the payment method "Credit card (monobank)";
2. You will be redirected to a secure page.
You can pay:

• by scanning the QR code in the monobank app;
• using G-Pay or Apple-Pay;
• by entering your bank card details.

3. Confirm the payment using a one-time code;
4. Provide your email to receive the receipt.
Delivery is possible only after payment confirmation.

Online payment by bank card (WayForPay)

1. Choose the payment method "Credit card (WayForPay)";
2. You will be redirected to a secure page.
You can pay:

• using G-Pay or Apple-Pay;
• by entering your bank card details.

3. Confirm the payment using a one-time code;
4. Provide your email to receive the receipt.
Delivery is possible only after payment confirmation.

Non-cash payment for legal entities

Choose "Cashless payment" to pay from the company's account.
Wait for a manager's call to arrange further payment details.
Delivery is possible only after payment confirmation.

Cash on delivery

This payment method is available if supported by the selected delivery operator and only within Ukraine.

Note: By choosing cash on delivery, you agree to pay the transaction fee and other additional charges specified by the delivery operator.

Domestic delivery options:

• Nova Poshta
  Delivery time (on average) - 1-3 days
  Delivery cost - according to the operator's rates
  Courier delivery by Nova Poshta is available
  Payment method "Cash on delivery" available
• Ukrposhta
  Delivery time (on average) - 3-5 days
  Delivery cost - according to the operator's rates
  Payment method "Cash on delivery" available
• Pickup from showroom
  You can pick up your purchase at: Stryi, Lviv region, 2, Zankovetska St. (second floor), from Monday to Friday, 9:00 AM to 5:00 PM.

Shipping international options:

• Nova Poshta Global
  Estimated delivery time: 7-14 days depending on the destination country
  Shipping cost: calculated according to the carrier's tariffs
  Courier delivery available
  Payment on delivery is not available for international shipments
• UkrPoshta International
  Estimated delivery time: 10-20 days depending on the destination
  Shipping cost: calculated according to the carrier's tariffs
  No payment on delivery option available for international shipments
• UPS International Shipping
  Estimated delivery time: 3-7 days depending on the destination
  Shipping cost: according to UPS tariffs
  Courier delivery available
  No payment on delivery option available

Detailed information about shipping policy you can find on our Public contract (offer) page

You can return the item purchased from the seller, Sole Proprietor Pavliak Liubov Ivanivna, within 14 days from the date of purchase (or receipt of the item).

Package the Item

•  Place the unused item in its original packaging. If the item consists of several parts, the entire set must be returned. Make sure nothing is missing, and that you are returning the item in the same condition as you received it.
•  If you received a gift with the purchase, you must return the entire set (item plus gift). Otherwise, the nominal value of the gift will be deducted from the refund amount.
•  Include a copy of the receipt for this item.
•  Complete and include the return form in the package (the form can be found and printed here).

Important:

1. Clearly write your full name and banking details in the return form.
2. Ensure that all fields are completed.

Where to Return the Item
You can return the item to the seller, Sole Proprietor Pavliak Liubov Ivanivna, via a courier service within 14 days of purchase/receipt.
How to send the item to the service department:
1. You can use your local shipping service at your country.
2. Arrange the shipment with the following details:
Recipient: Sole Proprietor Pavliak Liubov Ivanivna
Phone: +38 (097) 75-85-336 (for shipment contact purposes only)
Delivery type: warehouse-to-warehouse
Address: Ukraine
Lviv region, Stryj district,
Holovatskogo st 3,
82405 Stryi
Pavliak L.I.
+380977585336
Delivery payment: at sender's expense
Declared value: equal to the value of the item according to the sales receipt
3. Cancel the "Return Delivery" and "Cash on Delivery" services.
We will only accept the return if the item is in proper condition:

• No mechanical damage;
• Fully complete;
• With all labels and factory markings intact.

How will I receive my refund? You can provide your bank details for a refund by filling out the return form. Typically, refunds are issued within 14 days after the return decision is made.

Terms of Product Exchange

If you want to exchange a product purchased from seller Sole Proprietor Pavliak Liubov Ivanivna, it can be done within 14 days of the purchase or receipt of the product, provided that the product was not used and retains its original condition and packaging.

Exchange Process:

1. Pack the product for exchange:

   • Place the unused product in its original packaging, including all parts of the set.
   • If the product came with a gift, you must return the entire set (product and gift). If the gift is not returned, its nominal value will be deducted from the exchange amount.
   • Do not forget to include a copy of the payment receipt and the completed exchange form (the form can be downloaded here).

2. Send the product for exchange:

   • Send the product via a courier service with the following details:
     Recipient: Sole Proprietor Pavliak Liubov Ivanivna
     Phone: +38 (097) 75-85-336 (for shipment contact purposes only)
     Delivery type: warehouse-to-warehouse
     Address: Ukraine
     Lviv region, Stryj district,
     Holovatskogo st 3,
     82405 Stryi
     Pavliak L.I.
     +380977585336
     Delivery payment: at sender's expense
     Declared value: equal to the value of the item according to the sales receipt

3. How will I receive the new product?:

   • After receiving and inspecting your product for compliance with the exchange terms, the new product will be shipped to the address you provided. The processing and shipping period may take up to 14 days.