Return and Exchange Policy


You can return items purchased from FOP Pavliak Liubov Ivanivna within 30 days of purchase (receipt). We guarantee a full refund of the product cost with no hidden restocking fees.

1. Pack the item

  • A) Place the unused item in its original packaging. All components must be included.

  • B) If the item came with a gift, the gift must also be returned. Otherwise, the gift's value will be deducted from the refund.

  • C) Include a copy of the payment receipt.

  • D) Fill out and include the return form. Download Return Form (DOCX).

2. Where to return Returns are accepted via courier service within 30 days of receipt.

3. Shipping to the service department Send the package via Nova Poshta using these details:

  • Recipient: Pavliak Liubov Ivanivna

  • Phone: +38 (097) 75-85-336

  • Address: Stryi, Branch No. 1 (Hrabovets, Popovycha St, 11a)

  • Shipping cost: Paid by the sender. Declared value must equal the item's price.

  • "Return Delivery" and "Cash on Delivery" services must be disabled.

4. Refunds We issue a 100% refund to the bank details provided in your form. Processing usually takes up to 14 days.

Exchange Policy: Available within 30 days if the item is unused. Please use the Exchange Form.